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Managing Last-Minute Cancellations: Policies That Work and Feel Fair
by Beth Abney, Massage Therapist & Health Coach
Let’s be real—last-minute cancellations are frustrating. They throw off your flow, mess with your income, and sometimes leave you scrambling. A solid … more
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Seven Ways to Make Your Practice More Inclusive
You want your patients to feel welcome in your practice regardless of their race, religion, gender identity, sexual orientation, body size, or any other factor. If patients feel excluded or … more
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The Importance of RMTs Understanding Pain
Most people visit a Registered Massage Therapist (RMT) because they’re experiencing pain and are seeking treatment to help them relieve that pain. The RMT will assess their patient’s condition and … more
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Complaint Reviews at the Health Professions Appeal and Review Board (HPARB): The Essential Information
By Lad Kucis, Partner, Gardiner Roberts LLP
As lawyers acting for all types of regulated health professionals (i.e. pharmacists, dentists, chiropractors, etc.) we are regularly asked questions about … more
